Privacy Policy

1. Introduction

Appia Evacu ("we," "our," or "us") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website appiaevacu.center or use our cleaning services.

This policy applies to all information collected through our website, services, and any related communications. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site or use our services.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Request a quote for our cleaning services
• Schedule an appointment
• Subscribe to our newsletter
• Contact us through our website or phone
• Create an account on our website

This information may include:

• Name and contact information (address, email, phone number)
• Property details and cleaning preferences
• Payment information (processed securely through third-party providers)
• Communication records and preferences

2.2 Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device and usage patterns, including:

• IP address and browser type
• Operating system and device information
• Pages visited and time spent on our site
• Referral sources and search terms used
• Cookies and similar tracking technologies

3. How We Use Your Information

We use the information we collect for the following purposes:

• Service Delivery: To provide, maintain, and improve our cleaning services
• Communication: To respond to inquiries, send service updates, and provide customer support
• Scheduling: To schedule appointments and send reminders
• Marketing: To send newsletters and promotional materials (with your consent)
• Payment Processing: To process payments and manage billing
• Legal Compliance: To comply with applicable laws and regulations
• Business Operations: To analyze usage patterns and improve our website and services

4. Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties except in the following circumstances:

• Service Providers: We may share information with trusted third-party service providers who assist us in operating our website, conducting business, or serving you (e.g., payment processors, scheduling software)
• Legal Requirements: We may disclose information when required by law, court order, or governmental request
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred
• Safety and Security: To protect the rights, property, or safety of Appia Evacu, our customers, or others
• Consent: With your explicit consent for other purposes

5. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your experience. We use three types of cookies:

• Necessary Cookies: Essential for website functionality and security
• Analytics Cookies: Help us understand how visitors use our website
• Marketing Cookies: Used to show relevant advertisements and measure campaign effectiveness

You can manage your cookie preferences through our cookie management system or your browser settings. Note that disabling certain cookies may affect website functionality.

6. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of sensitive data in transit and at rest
• Regular security assessments and updates
• Access controls and employee training
• Secure payment processing through PCI-compliant providers

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required or permitted by law. Factors we consider when determining retention periods include:

• The nature and sensitivity of the information
• Legal and regulatory requirements
• Our legitimate business interests
• Your preferences and consent

8. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• Access: The right to know what personal information we have about you
• Correction: The right to correct inaccurate or incomplete information
• Deletion: The right to request deletion of your personal information
• Portability: The right to receive your data in a portable format
• Restriction: The right to limit how we use your information
• Objection: The right to object to certain processing activities
• Withdrawal: The right to withdraw consent where processing is based on consent

To exercise these rights, please contact us using the information provided below. We will respond to your request within 30 days.

9. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

10. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18, we will take steps to delete such information promptly.

11. Changes to This Privacy Policy

We may update this privacy policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by:

• Posting the updated policy on our website
• Updating the "Last updated" date at the top of this policy
• Sending email notifications for significant changes (if you have provided your email address)

Your continued use of our services after the effective date of the updated policy constitutes acceptance of the changes.

12. Contact Information

If you have any questions, concerns, or requests regarding this privacy policy or our data practices, please contact us: